Browse through courses available

Explore all the courses available in Freshworks Academy.
  • IT Service Management

    003. Freshservice Admin Fundamentals

  • Sales

    004. Freshsales CRM Admin Fundamentals

  • Sales ∙ Support

    005. Freshchat Admin Fundamentals

  • Support

    006. Getting started with Freshcaller for Freshdesk

  • Support

    007. Customer Service Skills

  • IT Service Management

    008. Introduction to ITSM

  • Certifications

    010. Freshservice product expert certification

  • Sales ∙ Support

    011. Freshconnect Fundamentals

  • Sales

    012. Freshsales User Fundamentals

  • Certifications

    009. Freshdesk product expert certification for Admins

  • Certifications ∙ Support

    Freshdesk product expert certification for Agents

  • Support

    001. Freshdesk Admin Fundamentals

  • Support

    002. Freshdesk Agent Fundamentals